the user base they have trained, are loyal.
This always seemed funny to me, it's one thing to like a game more than another and judge the people playing that "worse" game instead but fanatics over xbone vs Playstation are so ridiculous. They are basically fighting over which company they like getting ripped off from more for providing them with a "comfortable lay back and play with a controller" experience that is mainly only used for that and they well know after a few years they'll have to front another 500-1000$ for the newer version.
At least with PC's you have way more control and a broader aspect of what you can do with it. Of course also being able to game properly on them will cost you more but at the end of the day you might get away with just upgrading s graphics card instead of the while system 2 years later.
I can't wait for this whole sector to be revolutionised where companies aren't the main profiteers of what they create. PC gaming is on the frontlines and I suspect consoles are nearing the end of the line for them to sell in the same way they do today, hopefully.