RE: Phone Review - Samsung A20 - Great Piece of Inexspensive Kit.
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Do you have a removable battery in yours? I think that's the worst new design trend in smartphones with non-removable batteries. I don't understand why all the new phones have this "feature". I probably would of kept mine longer and made due without the camera if I didn't have to take apart the whole phone to replace the battery.
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It is easily removable. The old one swelled up and was pushing the cover off. Seems this can happen when they develop a fault. The new battery was not expensive and came with a set of tools that I did not actually need.