RE: Today was not the best of days...
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Great advice! That sucks that you had to go through this. I had a fun go round with Yahoo a long time ago when someone hacked my friends account. It was a complete mess. Luckily these days it happens enough that they tend to give you the benefit of the doubt. Back then they were treating me as if I were the hacker.
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Yeah, any situation like this is a nightmare. I'm glad things have changed from what you've had to experience. Now if I'm lucky Discord will actually contact me and rectify this, because as of now, my account now has a pending charge and all of this could have been fixed before getting to this point.