Providing Technical Support to a Computer Room
It's worth noting that I was working in my CBIT Roxana Montañez Hernández space, but I'm currently not serving students because most of the computers don't turn on and the air conditioning doesn't turn on either, because a breaker in the electrical panel burned out and needs to be replaced. In these spaces we have the Linux operating system, and when teachers need to digitize report cards, the formats get damaged because the format is created in the Windows system and when it is edited in Linux it changes completely.
The solution to this is to format it in Linux, edit the document, and then, once the document is ready, export it to PDF so that nothing is modified. Then, print the document without any problems. After giving these guidelines to the teachers, I moved to another space to provide technical support to a colleague from another space. Upon arrival, she told me about a problem with a computer that wouldn't turn on and that contained the institution's administrative information.
I also replaced the CPU's power cables, but the problem persisted. So I uncovered the CPU and removed the memory, wiped it with an eraser, and disconnected the power cable. I reconnected it, but it still wouldn't boot. The problem with this computer is the damaged power supply. So I disconnected the hard drive, which houses all the data, and installed it in another CPU, which did work. Finally, when I turned it on, the data I needed was recovered.
It's important to note that I was able to observe that some equipment is full of dust and requires preventive and corrective maintenance to prevent damage to the computer equipment. At the end of the work, my colleague brought me a delicious coffee with a cookie, and that was the end of my work in these computer centers.
I hope you liked it, see you in a next post.
Photos: Redmi Note 10 Phone
Cover made in The APP GridArte
Used logos of Hive
Translator used: Translator used: Google Translate
Vote la-colmena for witness By @ylich
Good for you Prof. that you were able to give assistance and maintenance to these equipments that surely are not updated and present their failures in the face of the growing technological advancement. Greetings.
Hello, I was able to solve the problem with the equipment. It's not modern, but it is in good condition. Thanks for your comment.