RE: IT Support: Drawing the Line
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In fairness .... 😁
I understand what you are saying - right now, I am trying to find who is responsible in our organisation for updating the website, everyone is acting like, "website? what's that?". It used to be a certain person, but she left for another organisation and her job was shared out among remaining staff ... which one got updating the website? 😂
But, to go back to my in fairness, unless a person is using the system all the time it can be quite difficult (like my head is going to explode difficult) to work out where you might find the information (in the student information system) then find the relevant bit etc ... there isn't the headspace alongside course objectives marking schedules work plans parents evening that little so and so in 1st/2nd/3rd/4th grade etc. I know RTFM is the answer, but I also know that every time I go into our database, it's a head wreck and my first point of call will always be another member of staff. My boss, now, she doesn't even know her email log-in 😂. For both of us, our head is in another place.
Situation 1 - with a little coaching and sweet talking you could probably get her to take all your calls about students' emails 😍
Okay, I'm going to turn this off and on now.
What's a mouse?
😘
Came through listnerds 😎
Yeah, I think I wrote that post out of frustration. It isn't always that bad. There are many parts of the SIS that even I don't know how to use because I am not in there every day.