RE: Parloa raises $66 million to power its conversational AI-Based customer care platform!
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Chatbots have helped revolutionalize the world of online querry. I can see enough funds is pouring into the industry. Nevertheless, much still needs to be done, most of their answers are very rigid and lack emotions. This is is part of customer satisfaction you know. Thanks for the update.
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There is no doubt that in future instances we will try to cover aspects that have to do with the human being. Emotions are fundamental so that a conversation is not so cold. We will see how they solve it.